Case Study: Richmond and Wandsworth Councils improve social care application performance with Riverbed Aternity DEM

Richmond and Wandsworth Councils improve social care app visibility with Riverbed for 4,000 staff

Richmond and Wandsworth Councils, two large local UK authorities, faced challenges in managing network performance and user experience for their key social care applications within a complex hybrid working environment. They needed greater visibility and to reduce disruptions to maintain employee productivity. To address this, they turned to Riverbed and its Aternity Digital Experience Management solution.

Riverbed's Aternity solution provided the councils with proactive monitoring and deep visibility into their IT estate and user experience. This enabled them to identify the root cause of application issues, hold software vendors accountable, and estimate the financial risk of problems. The implementation helped maintain employee productivity and provided insights to reduce asset costs and support sustainability goals.

Richmond and Wandsworth Councils