Case Study: Raiffeisen Bank International achieves optimized mobile working and proactive end-user experience visibility with Riverbed SteelCentral Aternity

Raiffeisen Bank International - Customer Case Study

Raiffeisen Group, one of Switzerland’s largest banks with about 1.9 million cooperative members and roughly 11,100 employees across 900 locations, set out to build a modern, secure mobile workplace so staff could work from any device and location. A Windows 7-to-10 upgrade exposed gaps in their ability to monitor real end-user experience — they needed end-to-end visibility, proactive detection of performance issues, fast page loads and clearer root-cause insight without manually checking thousands of devices.

Raiffeisen ran a proof-of-concept and chose Riverbed SteelCentral Aternity to automatically correlate user interactions, device health and application performance across physical, virtual and mobile endpoints. The solution delivered a single view of digital experience, enabling proactive issue detection and faster troubleshooting, reducing downtime, improving application performance and allowing safer, staged rollouts of upgrades while empowering service teams with actionable insights.

Raiffeisen Bank International

Stefan Somogyi

System Specialist Expert