Riverbed
372 Case Studies
A Riverbed Case Study
PayPoint.net, the online payments division of PayPoint that processes billions in annual transactions, needed to relaunch its public and merchant websites amid a 40% growth in online transactions. With strict service-level agreements and no tolerance for downtime or degraded performance, the company faced the challenge of migrating to new sites without disrupting customer payments or merchant services.
PayPoint.net used Riverbed’s application delivery controller to perform a staged, rule-driven migration—testing with a portion of live traffic before full cutover. The launch had no downtime, delivered better site performance, enabled advanced A/B testing on 30% of users, and produced measurable gains: bounce rate down 30%, page views up 23%, and contact enquiries up 100%, while maintaining SLAs.
Nicole Grainger
Marketing Director