Case Study: NetJets Management Limited achieves faster troubleshooting and optimized application performance for MPLS rollout with Riverbed

NetJets - Customer Case Study

NetJets, the world leader in private aviation and inventor of fractional jet ownership, relies on a global IPsec VPN to connect its Columbus data center with 30 remote sites, including critical offices in London and Lisbon. Preparing to upgrade to MPLS, the company needed an accurate performance baseline and better diagnostics to avoid regressions, ensure QoS for priority applications, and reduce time spent firefighting.

NetJets deployed Riverbed AppResponse Xpert appliances centrally and at key remote sites to monitor one-minute performance metrics, baseline traffic, and troubleshoot end-to-end issues. The solution sped problem localization and resolution, enabled application optimization before and after the MPLS rollout, and—through intuitive “Insights”—empowered help-desk staff to resolve more incidents, freeing senior engineers for strategic IT projects.

NetJets Management Limited

Eric Bishop

Senior Network Engineer