Case Study: Bajaj Electricals achieves up to 70% faster application performance and seamless digital transformation with Riverbed

Modern IT architecture powers Bajaj Electricals’ consumer-centric digital transformation

Bajaj Electricals, a major Indian consumer electrical equipment manufacturer, embarked on a digital transformation to boost engagement across customers, distributors and employees. Rapid adoption of new digital technologies and a shift to the cloud — often over poor remote communications — strained legacy infrastructure, causing business-critical application slowdowns, a spike in user complaints, and prolonged downtime due to limited IT visibility.

Bajaj deployed the Riverbed Digital Performance platform, including SteelCentral AppResponse and Aternity plus SteelHead (on‑prem, SaaS and mobile), to gain end-to-end visibility and WAN optimization. The solution sped troubleshooting, eliminated downtime, and accelerated key applications (up to 70% in some cases and Office 365 by 33x), boosting employee productivity and enabling a modern IT architecture that supports ongoing digital transformation.

Bajaj Electricals

Pratap Gharge

Executive President & CIO