Case Study: Ministry of Justice New Zealand improves digital employee experience with Riverbed Aternity

Ministry of Justice New Zealand boosts Digital Experience Index by 31% with Riverbed

The Ministry of Justice New Zealand, a government agency, faced challenges in proactively improving the digital employee experience for its 5,000 staff due to limited visibility and budget constraints. To address these issues, the Ministry worked with vendor Riverbed and its partner Fujitsu to implement a solution.

Riverbed's Aternity Digital Employee Experience solution provided the Ministry with end-to-end visibility and experience-driven analytics. This enabled proactive monitoring and automated remediation, which resulted in a significant 31% increase in their Digital Experience Index score, reflecting major improvements in workplace quality and reliability.

Ministry of Justice New Zealand