Case Study: Cook Children’s Healthcare achieves faster application performance and quicker troubleshooting with Riverbed AppResponse

Improves Application Experience Using Network Intelligence

Cook Children’s Healthcare System, a nationally recognized, not‑for‑profit pediatric health network based in Fort Worth with more than 60 clinics, relies on fast access to EMR/EHR systems. As its network grew to include more wireless devices and remote applications, clinicians experienced perceived slowness and the IT team lacked end‑to‑end visibility, often only learning of performance problems after user complaints and spending days on root‑cause analysis.

Cook Children’s deployed Keysight Vision Series network packet brokers to aggregate, filter and deduplicate traffic from multiple 10G SPAN ports, feeding Riverbed AppResponse for continuous application performance monitoring. The joint solution delivered packet‑level intelligence and proactive alerts, increased monitoring efficiency, and cut troubleshooting time from days to hours—helping the team prevent EMR impact and quickly pinpoint issues such as an exhausted load‑balancer connection table during an Outlook migration.

Cook Childrens Health

Ross Jones

Network Manager