Case Study: Global Financial Services Company achieves 7–24× faster MTTR and $3–4M cost savings with Riverbed SteelCentral

Global Financial Services Company - Customer Case Study

A leading provider of post‑trade financial services that processes tens of millions of daily transactions faced rising transaction volumes and a migration to public cloud that exposed gaps in network and application visibility. The company’s aging, costly monitoring stack and overlapping tools made it hard for multiple IT teams to quickly diagnose issues, slowing mean time to resolution (MTTR) and increasing support burdens.

The firm replaced its legacy platform with Riverbed SteelCentral Network Performance Management (NetProfiler, AppResponse, Portal, NetIM, Flow Gateway and related tools) to provide end‑to‑end flow and packet visibility, network mapping and a single source of truth. The rollout accelerated MTTR by 7–24× (700–2,400%), preserved up to three days of packet captures for faster root‑cause analysis, improved cross‑team collaboration and planning, and cut licensing, support and labor costs by an estimated $3–4 million.