Case Study: Global Credit Union boosts member experience with Riverbed observability

Global Credit Union reduces incidents by 150-200 per month with Riverbed

Global Credit Union, a large financial services cooperative, faced challenges due to a lack of end-to-end visibility across its complex infrastructure and 72 locations. This made it difficult to establish performance baselines, isolate problems, and resolve critical incidents efficiently. To address these issues, the credit union turned to Riverbed for a solution.

By implementing the Riverbed Platform portfolio, including AppResponse and Aternity, the organization gained comprehensive visibility and actionable insights. This solution enabled faster problem diagnosis and auto-remediation, which reduced incident counts by 150-200 per month. Riverbed helped Global Credit Union create a more stable and high-performing environment, ultimately translating to a higher quality experience for its hundreds of thousands of members.

Global Credit Union