Case Study: Future Publishing boosts digital employee experience with Riverbed Aternity DEX

Future Publishing improves digital employee experience with Riverbed Aternity and boosts DXI scores for 3,000+ employees

Future Publishing, a major UK-based magazine publisher with a global media platform, faced challenges in gaining visibility across its numerous employee and customer devices. They needed to improve monitoring, resolve IT issues effectively, and reduce network performance problems. To address this, they turned to Riverbed and implemented its Aternity Digital Employee Experience (DEX) solution.

By deploying Riverbed Aternity, the company gained full visibility into its digital environment, enabling IT to identify, prevent, and resolve a wide range of issues. This solution allowed Future Publishing to hold software vendors accountable and provided quantitative measurement through an improving Digital Experience Index (DXI) score. Riverbed delivered an optimal digital experience for employees and reduced the impact of IT disruptions on customers.

Future Publishing