Case Study: Fubon Life Insurance achieves faster digital transformation and unified application and network visibility with Riverbed SteelCentral

Fubon Life Insurance - Customer Case Study

Fubon Life Insurance, a subsidiary of Taiwan Fubon Financial Holding and the country’s second-largest insurer with over 5.8 million policyholders and a 300-person IT team, faced rising IT complexity as it expanded mobile, e-commerce and private‑cloud services. Limited visibility across applications, networks and infrastructure made it hard to find root causes of performance issues, hampering development, security and service reliability during rapid digital transformation.

Fubon deployed Riverbed SteelCentral (with partner Sanfran Technologies) to provide unified end‑to‑end APM and NPM visibility. Monitoring key applications immediately enabled faster root‑cause identification, proactive fixes, lower operating costs through bandwidth insight, improved IT collaboration, enhanced forensic analysis, more reliable rollouts and a stronger foundation for ongoing digital transformation and customer satisfaction.

Fubon Life Insurance

Jonah Wang

Senior Deputy Manager of Information Service