Case Study: Ministère de l’Intérieur achieves 30% faster incident response and 25% less network downtime with Riverbed Network Observability

French state authority enhances network infrastructure and operational efficiency with Riverbed solutions

The Ministère de l’Intérieur et des Outre‑mer (MIOM), which manages France’s public safety and inter‑ministerial networks, struggled with growing system complexity, dispersed sites and rising cybersecurity threats that made fast troubleshooting and continuous service delivery difficult—notably during incidents like saturated links at major Paris airports. The Network Office needed better visibility to diagnose problems remotely and avoid time‑consuming on‑site investigations.

MIOM deployed Riverbed AppResponse, NetProfiler and Riverbed Portal to centralize observability, quickly distinguish network from application issues and speed decision‑making. The solution enabled remote diagnosis and faster remediation, improving incident response by 30%, reducing network downtime by 25%, and strengthening overall network visibility and resilience.

Ministère de l’Intérieur

Mustapha Bdiri

Head of the Network Office