Case Study: Environmental Resources Management achieves 137 hours a day saved and seamless remote file access with Riverbed Client Accelerator

Environmental Resources Management - Customer Case Study

Environmental Resources Management (ERM) is a global environmental, health, safety and sustainability consultancy with about 5,500 employees across 160 offices in 42 countries. Consultants in remote offices and the field struggled with slow regional WANs, decentralized file servers, and minutes‑long opens for large Office, Adobe and AutoCAD files—problems that were compounded by the need to support widespread work‑from‑home during the pandemic.

ERM deployed Riverbed SteelHead devices in offices and Riverbed Client Accelerator on employee laptops (leveraging its existing dynamic multipoint VPN), enabling fast access to centralized file servers from home or the field. The change cut file‑share traffic by 50–60%, made large files open in seconds, saved an estimated 137 work hours per day (about 17 full‑time employees), reduced per‑office server costs, and enabled a seamless transition to remote work with no productivity loss.

Environmental Resources Management

Ian Trueman

IT Operations Director