Case Study: EDF achieves better digital experience and faster issue resolution with Riverbed Aternity

EDF improves digital experience for 14,000 employees with Riverbed

EDF in the UK, part of the world’s largest electricity generator, faced challenges with a lack of visibility into end-user digital experience, leading to inconsistent device performance, increased downtime, and user frustration. These application performance issues were reducing productivity for their 14,000 employees. To address this, EDF turned to Riverbed for a solution leveraging Riverbed Aternity for digital experience management.

Riverbed implemented its Aternity platform for both customer and employee experience. This provided EDF with full visibility over applications and networks, enabling fast and accurate issue resolution. The solution enhanced stability and performance for customers and employees, and introduced targeted automated remediation to remove non-compliant applications, thereby reducing manual effort and increasing productivity. Riverbed is described as a responsive partner integral to EDF's digital experience strategy.

EDF