Case Study: Crayola achieves global network visibility and faster problem resolution with Riverbed SteelCentral AppResponse

Color Company from the Beginning

Crayola, the global color and creative-products company with about 1,200 employees and sales in 80+ countries, was struggling to manage a complex worldwide network of corporate, manufacturing and sales sites. Intermittent application slowdowns and a lack of historical, session-level visibility made troubleshooting reactive and time-consuming, limiting productivity and complicating capacity planning.

To fix this, Crayola deployed Riverbed SteelCentral AppResponse in its Easton data center to monitor LAN and Internet/VPN traffic, store historical TCP/session data and provide real-time alerts and easy drill-downs to network, server or client causes. The solution delivered faster, more efficient troubleshooting, proactive alerts before users noticed problems, better capacity planning and the ability to maintain a small network team while keeping global visibility and performance.

Crayola

Oren Woodruff

LAN/WAN Integrator