Case Study: Club Med achieves real-time global network visibility and faster issue resolution with Riverbed AppResponse Xpert

Club Med - Customer Case Study

Club Med, the global leader in all‑inclusive vacations with 80 Villages and €1.6B in revenue, needed better visibility and control of a new international MPLS network that links sites to its Paris data center. The IT team lacked real‑time network usage and performance data, struggled to size WAN bandwidth for remote offices, and couldn’t effectively monitor latency and application performance worldwide.

Club Med deployed Riverbed AppResponse Xpert appliances at four main traffic nodes plus an AppResponse Director aggregator, giving a single global view, automated workflows, and fast drill‑down to root causes. The solution was quick to install (remote sites self‑installed, global roll‑out in under a week) and delivered faster, more efficient network operations, quicker issue resolution and higher user satisfaction, and improved planning and execution of critical application rollouts.

Club Med

Stephane Kersulec

Technical Director