Case Study: Choice Logistics achieves rapid problem resolution and WAN optimization with Riverbed AppResponse Xpert

Choice Logistics - Customer Case Study

Choice Logistics is a global provider of outsourced logistics and integrated inventory management, managing over $500 million in inventory across 310 strategic stocking locations in 37 countries. With a New York data center (and an MPLS-linked disaster recovery site in New Jersey) and extensive Citrix-based access for partners and clients, the IS team’s top priorities were data safety and fast, reliable application response. Their existing tools only provided after-the-fact visibility, couldn’t identify which applications or users consumed bandwidth, and left teams blaming each other while problems took too long to resolve.

Choice deployed a Riverbed AppResponse Xpert appliance in the New York data center, gaining real-time and historical visibility into applications, links and business-group traffic. Within days it pinpointed a failed SAN switch and a saturated failover link, enabling rapid fixes, optimized WAN replication and better bandwidth scheduling; the appliance eliminated finger-pointing, improved IS productivity, and delivered measurable ROI in under six months.

Choice Logistics

Domenick Gandolfo

Network Engineer