Case Study: CDC IXIS North America (international bank) achieves faster problem resolution and improved capacity planning with Riverbed AppResponse Xpert

CDC IXIS - Customer Case Study

CDC IXIS North America, the New York arm of an international financial services group, needed reliable network performance for business‑critical applications hosted in its New York data center and accessed over WANs and VPNs (including SEC‑compliant email scanning and trading systems). Existing third‑party and open‑source tools failed to detect many issues or provide the granular data required for accurate capacity planning, making it difficult to pinpoint problems and assign responsibility across teams.

Deploying the Riverbed AppResponse Xpert appliance in the New York data center produced immediate results—within a week it identified an Exchange RPC bug and a misconfigured IP—enabling rapid root‑cause identification. The flow‑based monitoring and business‑group reporting improved troubleshooting, cross‑team collaboration, and capacity planning for WAN/VPN growth (notably to the Los Angeles office), while reducing time and cost spent on network management.

CDC IXIS

Henry Yiin

Manager of Network Administration