Case Study: Bugaboo achieves faster file access, improved collaboration and higher customer satisfaction with Riverbed Steelhead appliances

Bugaboo improves user collaboration and customer satisfaction levels with Riverbed Steelhead appliances

Bugaboo, a Dutch designer of innovative pushchairs with offices worldwide, centralized its IT to a single data center in Amsterdam and removed local servers to cut costs. The move increased WAN latency so employees across branches and mobile workers experienced slow file access and degraded collaboration, which began to impact productivity and customer satisfaction.

Bugaboo deployed Riverbed Steelhead appliances (plus Steelhead Mobile and a Central Management Console) at its branch offices and for mobile users to optimize WAN performance. The solution delivered LAN‑like speeds—files that once took minutes now transfer in seconds—improving interoffice collaboration, reducing IT complaints, and boosting customer experience.

Bugaboo

Guillaume Groen

Infrastructure Manager