Case Study: Brisbane Airport Corporation achieves improved digital experience and sustainability with Riverbed

Aternity empowers Brisbane Airport Corporation to deliver sustainable, seamless digital experiences

Brisbane Airport Corporation (BAC) faced major visibility and performance challenges across nearly 300 SaaS applications and end-user devices, making it difficult to understand real user experience and address bottlenecks in a busy 24x7 airport environment. The team needed a better way to improve productivity, reduce operational costs, and support sustainability goals, so they turned to Riverbed and its Aternity Employee Experience (DEX) platform, along with Riverbed IQ Ops.

Riverbed implemented Aternity to provide BAC with objective, actionable data on application performance, device health, and energy usage. The solution helped BAC reduce finger-pointing, improve decision-making, and identify device energy waste, while also supporting proactive issue resolution and sustainability reporting. As a result, BAC gained better visibility across users and systems, improved employee productivity, and reduced operational and environmental impact.

Brisbane Airport Corporation

Anthony Tully-Smith

ICT Business & Finance Applications Manager