Case Study: Arab National Bank achieves seamless core banking migration with Riverbed observability

Arab National Bank improves core banking visibility with Riverbed and 4,000 employees

Arab National Bank, one of the largest banks in the Middle East, faced the challenge of ensuring network reliability and maintaining seamless customer service during a major core banking system migration. They required an advanced observability tool with troubleshooting capabilities to gain a holistic view of their network. To address this, they turned to Riverbed, initially implementing Riverbed Network Observability solutions including NetProfiler and AppResponse.

The solution from Riverbed provided the bank with complete network observability and centralized management via Riverbed Portal. Following the upgrade, they also deployed Riverbed's infrastructure observability solution, NetIM. This enabled the IT team to proactively monitor and pinpoint network issues, leading to a far more productive troubleshooting process and a smooth migration. Riverbed's technology ensured improved backend visibility and a seamless customer experience throughout the platform transition.

Arab National Bank