Case Study: Arab National Bank achieves seamless core banking migration and enhanced network observability with Riverbed's AI-powered platform

Arab National Bank - Customer Case Study

Arab National Bank (anb), one of the largest banks in the Middle East headquartered in Riyadh with over 4,000 employees and branches across the Kingdom, faced rising digital and mobile banking demand and a once-in-a-decade core banking system upgrade. The bank’s existing monitoring tools didn’t provide a holistic view or fast troubleshooting, creating risk to customer-facing services during the critical migration.

anb implemented Riverbed’s AI-powered observability stack — NetProfiler and AppResponse for network and application visibility, Portal for centralized dashboards, and NetIM for infrastructure monitoring — to gain end-to-end insight. The solution enabled rapid isolation and resolution of issues, proactive monitoring, and a smooth core-banking migration with minimal disruption, improving service reliability and operational efficiency.

Arab National Bank

Alaa ElJabari

Head of IT Telecoms in the Network Department