Case Study: Intel achieves rapid fleet‑wide IT visibility and improved employee experience with Riverbed Aternity DEM

A More Transparent User Experience for More Seamless Fleet Manageability

Intel IT needed better visibility into a work-from-everywhere fleet as employees used diverse devices, home Wi‑Fi, VPNs and cloud apps—conditions that made it hard to pinpoint whether problems were caused by applications, devices or connectivity. Traditional monitoring proved insufficient, and many device issues that drove user frustration went unreported, creating management and productivity challenges at scale.

Intel deployed Aternity Digital Experience Management after a two‑week prep and rolled the agent out to 10,000 devices in under a week. The DEM solution provided a single pane of glass for reliability, user frustration, performance and connectivity data with minimal configuration, enabling Intel to detect outages, identify root causes (like cloud-access patterns), resolve issues proactively and improve uptime, productivity and employee satisfaction.

Intel

Julian Braham

Principal Engineer