Case Study: Fortune 500 Tech Company achieves higher employee engagement and rapid mentoring adoption with River

Fortune 500 Tech Company - Customer Case Study

Fortune 500 Tech Company needed a way to engage employees and build a culture of mentoring and learning despite more than 50% of internal relationships occurring virtually or remotely. They partnered with River and piloted River’s modern mentoring tool to connect employees, provide training, and support mentor/mentee relationships across distributed teams.

River’s implementation began in one division with surveys showing strong adoption and impact: 9 out of 10 participants would recommend the program, 9 out of 10 mentees were satisfied, and 7 out of 10 felt more productive because of River relationships. Compared with non-participants, River users reported increases across engagement metrics (career-goal confidence +16%, learning availability +15%, job satisfaction +10%, feedback awareness +10%, career-path understanding +8%, retention factors +7%). After the pilot, the company launched River to all 270,000+ employees, achieving a 27% increase in users in the first three months and enabling tens of thousands to take part in mentoring.