Case Study: Deloitte Digital proves social media value with Rival IQ

Deloitte Digital - Customer Case Study

Deloitte Digital, the global design and digital agency arm of Deloitte, needed a better way to assess the full social and digital landscape at the start of new projects. To help executives make informed decisions and spot opportunities across client accounts, the team used Rival IQ to audit social media performance and compare clients against competitors.

With Rival IQ, Deloitte Digital could quickly surface critical insights, track competitor messaging changes through alerts, and identify where to make smarter social investments. The platform helped the agency remove guesswork, prove the value of social media activities to clients, and provide more strategic recommendations, though the case study does not cite specific numeric results.

Deloitte Digital

Sonya Rhee

Senior Studio Manager of Technology