Case Study: Scania Australia improves new-hire onboarding with Rival Onboard

Scania Australia Improves New-Hire Experience

Scania Australia, a local division of the global truck manufacturer with 380 employees, faced a lengthy and inefficient manual onboarding process. This placed a significant strain on its small HR team and made it difficult for hiring managers to prepare new employees for their first day. Scania chose the vendor Rival, implementing their product Rival Onboard, to design a new digital onboarding program that would streamline the experience.

The Rival solution automated tasks, sent automatic reminders to managers, and moved all forms online. This removed guesswork, eliminated misplaced paperwork, and significantly improved day-one readiness. As a result of working with Rival, new hire satisfaction with the induction process more than doubled to 65%, and the HR department saw a 5:1 reduction in daily follow-up tasks, freeing them to focus on more strategic work.

Scania