Case Study: Yale New Haven Health System streamlines onboarding and saves thousands of hours with Rival Onboard

Rival’s Onboarding Solution Adopted by Yale New Haven Health System

Yale-New Haven Hospital was facing significant challenges with its outdated, paper-based onboarding process for new hires. The cumbersome manual system was time-consuming for HR, prone to data errors, and created a poor experience for employees, which was a growing concern for the rapidly expanding healthcare organization. To bring strategy and efficiency to this critical function, the hospital selected an onboarding solution from the vendor Rival.

By implementing Rival Onboard, the health system completely automated its onboarding, eliminating paper and reducing errors. The solution saved an estimated three hours of administrative work per new hire, amounting to 6,300 hours annually. The Rival platform also proved its resilience by successfully onboarding 3,500 employees from an acquired hospital within a single week, ensuring a smooth and accurate transition.

Yale-New Haven Hospital

Nancy Collins

Director of Recruitment