Case Study: Redwood Credit Union improves employee experience with Rival

Redwood Credit Union Improves Employee Experience

Redwood Credit Union, a not-for-profit financial institution, faced challenges with a disconnected employee experience and inefficient onboarding processes that left new hires unprepared for their first day. To build its employer brand and attract talent, the credit union sought a new platform and selected the Rival Recruit and Onboard solution from vendor Rival to create a dynamic and simplified program.

By implementing Rival's onboarding portal, Redwood Credit Union was able to personalize the new hire experience, reinforce its brand, and ensure Day One readiness. The solution provided a central dashboard for metrics visibility, eliminated duplicate processes, and digitized documentation. Rival helped the credit union achieve its goals of creating highly passionate employees and receiving overwhelmingly positive feedback on the new system.

Redwood Credit Union

Will Thorn

Employee Relations Manager