Case Study: Wietersdorfer achieves seamless SuiteCRM and Microsoft Office 365 calendar sync with Riva

Riva empowers Wietersdorfer to seamlessly sync SuiteCRM and Microsoft Office 365

Wietersdorfer, an international industrial company, needed a reliable way to sync Outlook calendar appointments and meetings between SuiteCRM and Microsoft Office 365 so its sales teams could access up-to-date customer information while traveling. After being recommended by its IT partner, the company turned to Riva for calendar data integration and broader CRM sync support.

Riva implemented a server-side, on-premise synchronization solution for Wietersdorfer that connects SuiteCRM with Office 365 without requiring Outlook plugins or extra CRM apps. The setup improved calendar management, prevented double-bookings and lost appointments, and increased CRM adoption and sales efficiency. Wietersdorfer also benefited from flexible configuration options such as private event handling and invitation mode, and is expanding Riva across additional company divisions.

Wietersdorfer

Markus Prisslan

IT-Specialist