Case Study: Poppers Senco achieves seamless SAP Hybris C4C and Exchange synchronization with Riva Cloud

Poppers Senco relies on Riva Cloud to bridge SAP Hybris Cloud for Customer (C4C) and Microsoft Exchange

Poppers Senco, a manufacturer of fastening tools, needed a way to keep SAP Hybris Cloud for Customer (C4C) and Microsoft Exchange in sync after moving to a new CRM system. The company’s traveling sales team required constant access to contacts, tasks, and emails across desktops and mobile devices, but its previous integration tool could not support C4C, and Poppers Senco wanted a server-side, low-maintenance, secure solution. Riva Cloud was selected to meet these needs.

Riva Cloud connected SAP Hybris Cloud for Customer (C4C) directly with Microsoft Exchange, synchronizing contacts, tasks, calendar events, and emails without any plug-ins, device installs, or extra server setup. With Riva, Poppers Senco achieved a fast rollout, easier administration, and better productivity with less documentation effort, while gaining the flexibility to support all user devices. Riva also met the company’s security requirements and positioned Poppers Senco to expand the integration further.

Poppers Senco

Tim Schut

ICT Manager