Case Study: Jetpets achieves reliable email and calendar integration with Riva

Less hassle, more time Jetpets enjoys Riva’s reliable email and calendar integration

Jetpets, Australia’s leading pet travel agency, needed a reliable way to capture customer information as it moved between Office 365 and SugarCRM. After trying another integration that didn’t meet requirements, the company turned to Riva CRM Integration to help its 200 employees avoid manual copying, reduce admin work, and keep data accurate without disrupting daily workflows.

Riva implemented seamless synchronization between SugarCRM and Office 365, including email capture, calendar sync, email archiving, and mobile device support. The result was a transparent, easy-to-use solution that saved time, improved accountability, and helped Jetpets’ sales team focus more on customers and less on system management.

Jetpets

Scott Williams

National Sales & Marketing Manager