Case Study: AVEVE Group streamlines Gmail and SAP Hybris C4C sync with Riva

AVEVE Impressed by Riva’s seamless integration of SAP Hybris Cloud for Customer (C4C) with Gmail

AVEVE Group, a leading Belgian supplier of agricultural and horticultural goods, needed a way to seamlessly sync emails, calendars, and contacts between SAP Hybris Cloud for Customer (C4C) and Gmail. Before implementing a sync solution, sales representatives had to switch between systems and manually download emails into client profiles, creating extra work and slowing down customer management.

Riva provided the integration that AVEVE Group needed, syncing SAP Hybris Cloud for Customer (C4C) and Gmail for nearly 350 users. With Riva, the sales team now works more efficiently, avoids duplicate effort, and benefits from reliable calendar and email synchronization that helps prevent scheduling conflicts. AVEVE Group also praised Riva’s responsive support and plans to expand the integration further in the future.

AVEVE Group

Erwin Verstraelen

Chief Information Officer