Case Study: AgReliant Genetics achieves reliable calendar sync and better CRM productivity with Riva

AgReliant uses Riva to help farmers feed the world

AgReliant Genetics, an agriculture seed company in Indiana, needed a better way to keep appointments and customer information in sync across its specialized Infor CRM (formerly Saleslogix) environment and Office 365 after moving to the cloud caused calendar conflicts for its sales team. The company also needed support for users in the field who relied on an iPad app and mobile devices, but a custom integration would have been too time-consuming and costly.

Riva provided the solution by integrating Infor CRM with Office 365, delivering automatic two-way calendar sync, recurring event support, and rules to control which appointments were shared. With Riva, AgReliant regained reliable calendar synchronization for 650 users, improved productivity and CRM adoption, and avoided the cost and effort of building a custom solution or migrating systems.

AgReliant Genetics

Mike Moore

IT Manager