Case Study: Temple & Webster achieves 10x SKU growth and scalable eBay marketplace management with Rithum

Temple & Webster Managing and scaling activities on eBay

Temple & Webster, Australia’s leading online furniture and homewares retailer based in Sydney, grew rapidly after acquiring Wayfair Australia and Milan Direct, expanding its catalogue from about 12,000 to 130,000 SKUs. That scale shift created a need for a robust feed-management solution to launch and manage marketplace activity, particularly on eBay.

Temple & Webster engaged ChannelAdvisor in 2015 and moved to its Managed Marketplaces Premium service in 2017, gaining expert support and advanced feed management. The partnership freed internal resources from day-to-day feed tasks so the lean marketing team could focus on strategic promotions and growth, enabled a smooth eBay store transition on a tight deadline, and delivered the scalability to consider additional marketplace launches.

Temple & Webster

Carole El-Rahi

Senior Marketing Manager