Case Study: Monoprice achieves streamlined, automated multi-marketplace management with Rithum

Monoprice - Customer Case Study

Monoprice, a Brea, CA–based electronics retailer with more than 7,000 SKUs spanning power banks, cables, home audio, gaming gear and 3D printers, faced growing operational complexity as it expanded across multiple marketplaces (Amazon, eBay, Newegg and others). The company needed automated listings, pricing, content and order-fulfillment processes it couldn’t efficiently build or manage in-house without adding headcount and risking errors.

Monoprice adopted ChannelAdvisor’s centralized platform and Managed Services to automate and consolidate marketplace management—handling listings, pricing, content and orders from a single tool. The move drove measurable improvements in revenue, catalog growth, customer satisfaction, fulfillment rates and Buy Box performance, and enabled a low-effort, profitable launch on Wish; the team plans to continue relying on the platform to maintain omnichannel presence and scalability.

Monoprice

Veronica Chen

Director of Marketplace