Case Study: eBags achieves expanded marketplace reach and streamlined listings with Rithum

eBags - Customer Case Study

eBags is an established online retailer of luggage and travel-related bags, offering over 55,000 products from 500+ brands. Seeking to expand beyond its website, eBags tested marketplaces but struggled to manage product listings, inventory and pricing while maintaining its high e‑commerce standards, so it partnered with ChannelAdvisor to develop a multichannel selling strategy.

Using ChannelAdvisor Marketplaces, eBags launched on Amazon, eBay and Rakuten and managed listings, orders and pricing from a single dashboard. Automated data delivery reduced listing errors and improved pricing control, ChannelAdvisor’s responsive support sped issue resolution, and later integration with ChannelAdvisor Digital Marketing increased product visibility—helping eBags broaden reach, streamline operations and focus on growing revenue.

eBags

Jessica Coffee

Partner Marketing Analyst