Case Study: Shop LC achieves 173% sales growth with Rithum (ChannelAdvisor Managed Services)

173% YoY sales increase after partnering with Rithum

Shop LC, a US arm of an international jewelry and accessories retailer that expanded into e-commerce across multiple categories, faced a critical growth challenge: it needed to scale onto marketplaces like Amazon but a prior attempt failed due to training gaps and removed listings. Leadership recognized that without a reliable marketplace strategy the business risked falling behind.

Shop LC partnered with ChannelAdvisor, starting with a year of Managed Services to learn best practices, then moved to Self-Service Plus for ongoing strategic guidance, technical support and project assistance across Amazon, eBay, Wish and Walmart. The structured approach and monthly strategy meetings drove strong results — sales increased 173% year-over-year after the transition.

Shop LC

Geetanjali Gupta

Global Head of Marketplaces