Case Study: Private Health Service Company achieves significant claims cost and time savings with Riskonnect ClearSight

Trading Spreadsheets for Savings on Claims

Private Health Service Company, a private provider of health services to residential institutions nationwide, relied on spreadsheets and a third‑party administrator to manage professional liability claims, leaving it without site-level statistics or insight into what was driving claims. To address this gap, the company adopted Riskonnect ClearSight to replace manual processes and build a complete claims-handling workflow.

Riskonnect implemented ClearSight to track claims by location, identify loss and cost drivers, and deliver easy-to-use reporting for fact‑based risk decisions. The solution produced significant time and cost savings, reduced the frequency and severity of claims, streamlined claims administration, enhanced service and care, and generated enough savings that the company was able to award employee bonuses.