Case Study: Stanley Steemer achieves profitable service expansion and faster vendor onboarding with Riskonnect

Stanley Steemer Leverages Riskonnect to Accelerate Growth

Stanley Steemer, a family-owned cleaning company with 63 branches and 220 franchise locations, needed to modernize how it vetted and onboarded third-party suppliers to support a major expansion of its service portfolio and a new revenue stream. The company’s manual, siloed processes made it nearly impossible to integrate supplier data or analyze risk, and it faced the prospect of onboarding 10–12 new vendors per location. To address this, Stanley Steemer turned to Riskonnect for a technology-led third-party risk and vendor management solution.

Riskonnect delivered a centralized platform with automated workflows and a digital portal to manage contracts, insurance certificates, and W-9 compliance, plus seamless submission to accounting. The Riskonnect implementation drastically reduced onboarding time and costs, cut labor/TPA/broker expenses, centralized supplier data, increased contract control and compliance, and improved reporting and decision-making—enabling Stanley Steemer to profitably expand services, onboard the needed vendors, and ultimately increase revenue while saving money.

Stanley Steemer

Michelle Middendorf

Workers Compensation & Vendor Risk Manager