Case Study: Nationwide Building Society achieves stronger business continuity and operational resilience with Riskonnect

Nationwide Building Society Fortifies Business Continuity and Operational Resilience with Riskonnect

Nationwide Building Society, a major U.K. financial services firm with 16 million+ members and 17,000+ employees, faced increasing operational resilience regulations and an inflexible, end-of-life business continuity system. Seeking greater configurability, reporting and an intuitive user experience, Nationwide evaluated vendors and selected Riskonnect to address several hundred requirements from stakeholders across the business.

Riskonnect deployed its Business Continuity & Resilience software as a centralized, highly configurable platform with API integrations and ISO 22301 support, backed by practitioner-led consulting. The solution improved reporting capabilities, drove strong user adoption due to its intuitive interface, and aligned business continuity, operational resilience, incident management, disaster recovery and cybersecurity—delivering measurable improvements in reporting and operational alignment and creating a long‑term partnership with Riskonnect.

Nationwide Building Society

Scott Hughes

Senior Manager, Operational Resilience