Case Study: National Real Estate Investment Trust achieves improved COI compliance and streamlined property risk management with Riskonnect

National Real Estate Investment Trust - Customer Case Study

National Real Estate Investment Trust, a commercial real estate firm managing over $5 billion in facilities across more than 100 locations (10+ million square feet), faced a major challenge keeping up with Certificates of Insurance (COIs), property data, contacts and multiple leases using unreliable internal spreadsheets. Riskonnect was engaged to replace the cumbersome manual process with a dedicated risk management platform to improve data integrity and tenant compliance tracking.

Riskonnect implemented its cloud-based RMIS (risk management work platform) to centralize COPE data, leases, tenants, claims and COIs, adding compliance flags, automated expiration alerts, scheduled reports and secure user access controls. As a result, reports run in a fraction of a second, Property Managers receive automated monthly compliance reports, insurance compliance improved (reducing loss exposure), and much of the administrative burden of tracking COIs and leases was eliminated through automated workflows from Riskonnect.