Case Study: Morses Club achieves streamlined risk management and boosted productivity with Riskonnect

Morses Club - Customer Case Study

Morses Club, the second largest UK home collected credit lender with over 200,000 customers and about 1,900 agents, needed to modernize and streamline its risk management after finding spreadsheets were quickly out of date, lacked input tracking, made reporting time-consuming, and prevented concurrent updates. To address these challenges Morses Club engaged Riskonnect for a configurable, supported risk management solution.

Riskonnect implemented a centralized risk database and risk management platform with configurable workflows, multi-user access, consistent risk-event recording, visual dashboards, and onsite training plus ongoing support. The Riskonnect solution boosted productivity by freeing time for analysis, streamlined reporting and cross‑unit communication, and enabled faster, clearer decision-making; Morses Club also actively contributes to the Riskonnect Customer Community and user events to drive continuous improvement.

Morses Club