Case Study: Maitland achieves streamlined risk reporting and automated workflows with Riskonnect

Maitland - Customer Case Study

Maitland, Europe’s leading financial, corporate, and political communications consultancy with over 700 employees and $165 billion in assets under administration, had reverted to managing risk on Excel spreadsheets after a previous system proved unfit. Rapid growth made spreadsheet-based processes unsustainable — data corruption, out-of-date information, poor incident interrogation, and no workflow to track corrective actions left Maitland needing a cloud-based risk management solution. After evaluation, Maitland selected Riskonnect for its ease of use, web-form incident logging, reporting and dashboards, and cost-effectiveness.

Riskonnect implemented a cloud-based GRC solution with integrated risk, audit and compliance applications, web forms for global incident logging, and automated workflows tailored to Maitland’s needs. The deployment delivered faster, more accurate reporting for business units and board/audit packs, improved tracking and follow-up of risk and incident actions, centralized visibility across projects, and eliminated IT infrastructure and internal IT support costs — measurable reductions in administrative burden and operating expense attributable to Riskonnect.

Maitland

Simon Illman

Risk Manager