Case Study: Large Toy Manufacturing and Retailing Company achieves improved safety scores and reduced claims with Riskonnect ClearSight

Large Toy Manufacturing and Retailing Company - Customer Case Study

Large Toy Manufacturing and Retailing Company operates hundreds of stores with different layouts, equipment locations and a mix of legacy and newly acquired locations that didn’t always meet corporate safety design standards. To coordinate and raise safety standards across the chain, the company adopted Riskonnect’s ClearSight platform to standardize field audits and capture consistent safety data across all stores.

Using Riskonnect ClearSight, carrier auditors log yes/no and open-ended responses plus photos and video, apply weighted scoring and flag noncompliance; stores that fail receive prescriptive checklists for improvement. The program runs hundreds of audits annually, and within the first year safety scores rose and claims decreased, several stores earned top scores, and executives used Riskonnect data to identify trends and drive wide-scale operational and maintenance changes — with plans to expand the assessment program to other divisions.