Case Study: Global Medical Technology Provider achieves streamlined product-liability management and MMSEA compliance with Riskonnect

Global Medical Technology Providing Company - Customer Case Study

Global Medical Technology Providing Company needed a reliable, configurable system to manage complex product liability matters and MMSEA reporting across its business units. They engaged Riskonnect and deployed the Riskonnect risk management work platform with the Legal Module to centralize litigation data, meet industry-specific needs, and improve coordination with outside counsel and internal teams.

Riskonnect integrated the Legal Module with TPAs, financial/HR systems, CounselLink and LEDES, enabled mobile claim entry, full audit trails, alerts and automated workflows, field validations, and powerful ad hoc reporting (results returning in a fraction of a second). As a result, Riskonnect helped the customer improve data quality and compliance, reduce the risk of missed deadlines through automated escalation and reminders, and increase operational efficiency and visibility across legal and claims processes.