Case Study: Fortune 500 National Healthcare Providing Company achieves searchable, faster collaboration with Riskonnect's Chatter

Fortune 500 National Healthcare Providing Company - Customer Case Study

Fortune 500 National Healthcare Providing Company struggled to share and protect insurance and risk management documents across a large, complex organization. Their Risk Management group relied on Microsoft Access, SharePoint and spreadsheets and lacked a reliable way to record or reference project discussions that often happened by email or in person, so they engaged Riskonnect and adopted Riskonnect’s integrated communication tool, Chatter.

Riskonnect implemented Chatter groups (public, private, or shared with external users), document storage with revision tracking, @mentions, #hashtags and mobile access to organize teams like Renewals, Claims and Strategic Risk Management. The Riskonnect solution made conversations searchable and referenceable, reduced duplicate uploads and time spent repeating discussions, delivered more selective, pertinent information to users, and shortened response times to inquiries.