Case Study: Penn Medicine improves patient safety reporting with Riskonnect

Penn Medicine - Customer Case Study

Penn Medicine, a large Philadelphia healthcare system with seven hospitals, needed a better way to manage patient safety incident reporting across multiple systems. Staff were spending too much time figuring out where to file events and then manually manipulating data, which made it hard to create one view of patient safety and focus more time on patients and families.

Penn Medicine chose Riskonnect for its easy reporting experience, mobile access for home-care employees, and planned ability to expand into other modules. The system is expected to bring every source and entity in the health system onto one platform, provide more information in front of staff, and help Penn Medicine review all events more evenly rather than only the most serious ones.

Penn Medicine

Caryn Douma

Corporate Director of Patient Safety