Case Study: Reimagined Parking reduces claim volume and improves profitability with Riskonnect

Reimagined Parking Drives Down Claim Volume and Locks In Profitability with Riskonnect

Reimagined Parking, one of the largest North American parking management companies, needed to replace a disjointed claims process with a more consistent way to understand the true cost of claims across more than 3,000 locations in the U.S. and Canada. The company could not link claims to specific locations, had no data feed to its TPA, and lacked visibility into claim volume, policy-year losses, and operational inefficiencies.

Reimagined Parking selected Riskonnect’s RMIS to manage incidents and claims across all entities, track multiple claim types, and connect with HR and TPA data. With Riskonnect, the company went live within five months, reduced claim volume by nearly 34% in the past year, and saved hundreds of thousands of dollars each year in TPA fees, while also improving triage, data accuracy, and visibility into claims performance.

Reimagined Parking

Jeff Hauf

Senior Director of Claims for Reimagined Parking