Case Study: Financial Services Company reduces email PII leak risk with RiskLens

Finding a Cost-Effective Fix for Employees Leaking Confidential Data by Email

Financial Services Company, a Fortune 500 financial services firm, was struggling with a pattern of accidental email leaks of personally identifiable information (PII) across the enterprise. The risk team needed a way to quantify the “death by a thousand cuts” from these frequent, low-cost incidents and determine which fix would be most effective. They turned to RiskLens and its FAIR-based risk analysis platform to move from qualitative concern to hard financial estimates.

With guidance from RiskLens consultants, the company used available GRC data and Monte Carlo modeling to estimate an average aggregate loss exposure of $12.8 million, with risk appetite set at $6.0 million. RiskLens sensitivity analysis helped compare mitigation options, and the company chose a SaaS solution that cost $120,000 and was estimated to reduce risk by 38%. Armed with the numbers from RiskLens, the team made a clear business case to management and got approval to implement the fix quickly.