Riskified
38 Case Studies
A Riskified Case Study
Altitude Sports, a Canadian outdoor gear and clothing manufacturer, wanted to keep customer experience at the center as it grew, but its manual, resource-intensive fraud review process was slowing the team down. The company turned to Riskified to help streamline fraud handling and free up time for better customer care.
Riskified implemented automated fraud decisions for Altitude Sports, reducing the need for manual review and allowing the business to focus on CX and global expansion. According to Altitude, order volume has risen exponentially each year, and Riskified has made it easier to scale without needing eyes on every single order.
Curtis van Woerkom
Director of Customer Experience